Guest Room Lead

Under the direction of the Guest Room Supervisor, the incumbent is responsible for providing support to all activities associated with the cleanliness of all rooms within the Hotel.

Essential Job Functions:

Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures;

Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees;

Answer department phone and tracks requests and inquiries from guests and/or employees;

Maintain records of room and property cleaning and room repair requests;

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