Senior Manager, Strategic Operations - Marketing

We are searching for a Senior Manager of Strategic Operations to guide our approach to project management, workflows and cross-functional coordination of all Portfolio Marketing team projects. The role goes beyond to do lists and timelines – it’s about driving clarity, efficiency, and quality across complex, multi-channel work. A self-motivated and highly organized individual who understands digital video, on-air, print, CRM, paid social, and digital design formats and is an expert in project management software and theory is an ideal candidate.

This role is responsible for the team who manages the general oversight of the marketing workflow process, including project tracking, client and vendor communications, premium and print item orders, resource management, reporting, and helping teams deliver projects on time and on budget, and as such has meaningful influence on business outcomes. The Senior Manager of Strategic Operations supports all verticals, all brands and all groups within the Versant Digital Platforms & Ventures division, including such products as GolfNow, Fandango, Rotten Tomatoes, and more.

Are you ready to flex your skills and join our fun, dynamic, award-winning team? Please submit any relevant work samples or a portfolio alongside your resume and application to demonstrate your experience and abilities!

Responsibilities :

Lead all aspects of our project management tool (Asana) application and strategy, including but not limited to: Workflows : Own the end-to-end build and upkeep of all workflows, ensuring projects move efficiently from intake to delivery

Goals : Establish team goal mapping structure tied to actual project work to showcase real-time progress to goals and give leadership visibility into key initiatives

Workload managemen t: work with CDs to ensure project team time logging to garner insights, plan ahead more precisely, and improve team efficiency and consistency

Templates : Build & maintain all project templates, task lists, automations & rule bundles

Reporting : Ensure visibility across all active projects, tracking status, timelines, and other key factors for a true snapshot of all work in progress at multiple levels; seek out additional enhancements via platforms such as Tableau and Power Bi for smarter decision making

Relationship management : Build and foster bonds with key platform account owners that integrate with Asana, including JIRA, Salesforce, etc., as well as cross-functionality partnership with all teams with to increase adoption, prioritize work, and setting process standards with all DPV teams - inclusive of Creative, Video, Digital Ops, CRM, Paid, Marketing Analytics, and supporting teams (HR, Events, etc.)

AI functionality integration : Stay on top of trends and new AI features that we can harness to enhance efficiency and speed to market

Create documentation & maintain project management tool best practices for all: Address workflow and process pain points ad hoc as requested by marketing teams

Identify inefficiencies and implement scalable solutions

Standardized templates, briefs, and project documentation

Drive adoption of best practices across teams

Lead ongoing training sessions and host office hours for new and existing employees

Effectively manage the Representative of Strategic Operations, whose main responsibility is creating and maintaining print and premium item vendor relations to place orders on behalf of stakeholders Establish new vendor setups

Oversee invoicing for Creative team operations

Qualifications/ Requirements:

Bachelor's degree from a four-year college or university preferably in Marketing, Sales, Project Management or Communications

3+ years of project management experience, preferably within advertising, printer/reprographics business, production, digital & customer service-oriented environments

Proficient with project management tools a must, experience with Asana a plus

Knowledge of print productions & production estimating (i.e. off-set, digital techniques, silkscreen, large format, embroidery, industrial etc)

Mac OS skills and knowledge of Adobe Creative suite, typing & math skills with a command of Word & Excel

Understanding of marketing, branding, and consumer psychology

Willingness to work a hybrid 3-day schedule in a hub office

Consistent, regular, and punctual attendance required

Desired Characteristics:

Extremely detail-oriented and highly organized

Strong accountability and desire to be the one ultimately responsible for getting things done right, the first time, on time

Is comfortable working in a group environment and possesses strong interpersonal skills

Takes initiative and is self-motivated

Knowledge of sports and movies a plus

Knowledge of primary digital and video formats and delivery methods; Example: .psd, .eps, .png, .jpg, .mp4, .mov, etc.

Ability to work effectively with management and executive leaders

An ability to multitask and perform under tight deadlines within this fast-paced environment

Conf…