Commercial Mortgage Servicing - System Support
FICS, Inc. · Addison, Texas, United States · Posted Jul 9, 2026
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FICS is grateful to have continually grown its customer base, and is searching for an enthusiastic commercial loan servicing software system support team member to join in supporting its customers.
A System Support team member at FICS is the first in line to provide high-quality commercial mortgage loan servicing software system support and consulting, to help disentangle the commercial mortgage process for our clients. Each communication directly affects the efficiency of our customers’ operations and their success. System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars , and are the first in line in the collaborative process of testing the FICS software for quality assurance.