Lead, Social Media

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex

The Marketing team tells the Brex story — turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust.

What you’ll do

We’re looking for a strategic, editorially minded Social Media and Community Lead to define how Brex shows up across platforms — not just to drive engagement, but to build a lasting brand and community. You’ll own our social presence end-to-end, with a strong focus on content development, channel strategy, and community interaction. From launching major products to elevating our founders and customers, you'll shape the way people think about Brex — and the finance space as a whole.

In this role, you’ll not only publish in the moment but create a repeatable, scalable content engine that delivers on our long-term brand goals. You’ll build editorial narratives, design always-on content, and foster relationships with the ecosystem of founders, operators, and finance leaders we serve. Your work will fuel conversation, build credibility, and unlock commercial impact.

You’ll manage a Social Media Associate and partner across brand, comms, content, design, and product marketing. Above all, you’ll bring a sharp editorial lens and deep business understanding — ensuring that every post reflects both our mission and our ambition.

Responsibilities

Develop and own Brex’s social media and content strategy across X (Twitter), LinkedIn, Reddit, YouTube and TikTok— driving reach, engagement, and influence

Create and maintain a scalable, evergreen content engine that blends product education, thought leadership, customer stories, and culture

Build and manage a robust, impactful, and quality content calendar that connects campaign work themes with platform-native publishing

Engage with our growing community in real time, especially founders, customers, and influencers — building affinity through authentic interaction

Write, edit, and oversee high-performing social content, from sharp threads to timely replies, visual storytelling, and brand POV

Collaborate with PMM, Comms, Brand, and Design to translate complex ideas (data, product, engineering, etc) into compelling narratives

Partner with Data, PR and Content Design teams to activate in trending tech/AI new topics on social using brex-data powered insights

Track performance, analyze insights, and optimize content and engagement strategy based on what resonates

Proactively identify opportunities for storytelling across the business — from customer wins to product breakthroughs to cultural moments to trending tech/AI news

Lead and develop a Social Media Associate, fostering growth and craft development

Partner with CX, ops, and comms to navigate sensitive topics and escalate issues appropriately while maintaining brand integrity

You might be a fit if you:

Have 5+ years of experience in social, content, or editorial roles — ideally in fintech, SaaS, or high-growth tech

Bring strong editorial instincts and content taste, with a portfolio of social or thought leadership work

Understand how to blend short-term tactics with long-term brand building

Are fluent in the language and nuance of tech and fintech social (X, LinkedIn) — you know who’s who and what’s working

Know how to write sharp, tailored content across formats — from polished posts to reactive replies

Are a natural community builder — engaging, responding, and creating space for conversation

Have experience translating company goals into content strategy that supports business outcomes

Are data-informed but taste-driven — you love dashboards, but lead with instinct

Can operate at all levels — from building content systems to engaging 1:1 wit…