Business Office Manager (BOM)

About the position

The Business Office Manager (BOM) is responsible for efficiently managing the Community's financial operations, including accounts receivable and payable. This role also provides human resource support to the Executive Director, overseeing resident billing, payroll, and ensuring all resident and employee records are up-to-date and compliant. The BOM engages with residents and families to foster a supportive environment.

Responsibilities

• Manages Community financial operations including accounts receivable and accounts payable activities.
• Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards.
• Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation.
• Processes payroll activities including review, verification, and final submission for approval.
• Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation.
• Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction.

Requirements

• High school diploma or GED equivalent required.
• 2+ years of bookkeeping or accounting experience.
• Proficient understanding of HR functions including onboarding, orientation, and payroll.
• Strong organizational and time-management abilities.
• Displays readiness to mentor, motivate, and inspire team members.
• Demonstrates exceptional interpersonal skills.

Nice-to-haves

• Experience in Assisted/Supportive Living preferred.

Benefits

• Unlimited growth opportunities
• Medical, dental, and vision benefit packages available
• Work-life balance | Paid Time Off
• EAP & Maven family planning program
• 401(k) employer match biweekly
• Self-service payroll
• Daily pay options available