Licensed Customer Service Representative

Sheila R Kamps Insurance Agency Inc.

Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.

Why Join Us?

• Opportunities for performance-based bonus as the agency grows
• A positive and professional work environment
• Opportunity for career advancement within a thriving agency

If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.

Salary Range: $17.50 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Responsibilities

Job Responsibilities:

• Answer incoming calls and assist clients with their insurance needs
• Service existing insurance policies, including processing changes, renewals, and inquiries
• Provide accurate quotes for new policies and assist potential clients in selecting the right coverage
• Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency
• Maintain accurate records and documentation to ensure compliance with industry regulations
• Collaborate with team members to support agency goals and growth

Requirements

Qualifications:

• Valid California Insurance License (Property & Casualty) required or a willingness to obtain one
• Prior experience in customer service, preferably in the insurance industry
• Strong attention to detail and excellent organizational skills
• Ability to multi-task and work efficiently in a fast-paced environment
• Strong communication and problem-solving skills
• Proficiency in computer systems and insurance-related software is a plus

Skills:

Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Detail Oriented, Documentation, Insurance, Maintain Compliance, Multitasking, Organizational Skills, Problem Solving Skills, Property and Casualty Insurance, Record Keeping, Regulatory Compliance, Retirement Plan, Telephone Skills

About the Company:

Sheila R Kamps Insurance Agency- Farmers Insurance