Medical Assistant: Front Desk & Clinical Support

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Medical Assistant

Full Time Primary Care Riverside, CA, US

10 days ago Requisition ID: 1045

INTRODUCTION:

Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center (FQHC) committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US health care system requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations, and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.

SUMMARY:

The Medical Assistant performs routine (noninvasive) patient care functions as described by license health care personnel following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following functions:

Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter and peak flow measurement according to established policies and procedures.

Applies warm or cold compresses.

Collects urine, sputum and stool specimens by noninvasive techniques.

Administers immunizations and medications per provider's order after a licensed healthcare professional verifies the correct medication and dosage. Verification of competency is required.

Performs venipuncture to obtain blood specimens.

Performs simple lab tests, including urine pregnancy tests and finger sticks after appropriate training and verification of competency.

Shaves and prepares the patients skins with antiseptic solution and explains the procedure as necessary.

Performs PPD skin test placement after appropriate training and verification of competency. Documents measurement of PPD skin test and reports information directly to the provider or to a registered nurse.

Demonstrates the ability to perform initial health data collection procedures, including vision and audiometric testing.

Handles hazardous waste appropriately.

Changes needle disposal box as needed.

Applies principles of aseptic technique and infection control per policy and procedures.

Consistently uses and reinforces proper body mechanics and appropriate personnel protection equipment.

Provides basic health information and education to patients using established protocols.

Works with patients on self-management goal contracts as per disease protocol and provider direction.

Performs routine clerical functions as assigned (i.e. make appointments, chart management, telephone calls, etc.).

Takes and routes phone calls timely and efficiently.

Schedules routine and follow up appointments.

Contacts no-sow patients as directed.

Completes routine form and logs and inputs program specific data into computerized system according to established procedure as required.

Operates a computerized patient scheduling system according to organizational policies and procedures. Collaborates with providers to assure appropriate scheduling.

Implements guidelines to properly schedule patients calling in for appointments.

Participates in the follow up and monitoring of patient care services, including (but not limited) checking medical records for completeness of data, documentation of services, completion and mailing of disability forms, verification of hospital of delivery and mailing of prenatal records, relaying telephone messages to staff personnel and directing patients throughout the clinic as needed.

Accurately files all patients' labs, x-ray, EKG results and other documents after the provider has seen and signed off the information.

Maintains a clean, neat and safe environment for office operations. Completes forms for Patient Assistance programs.

Assists in quality improvement activities as directed.

Assists medical personnel with procedures and/or diagnostic exams.

Positions and drapes patient appropriately.

Informs patient which provider will see him/her and approximate time it will take before patient is seen.

Adjusts lighting as necessary.

Assures patient privacy at all times.

Be available to assist provider as needed.

Maintains set-up for collection of all cultures and timely transport to the lab.

Accurately perform visual, hearing testing.

Notifies supervisor of repair needs and potential hazards in the workplace.

Keeps patient exam rooms and work areas clean and stocked.

Documents pertinent patient information, procedures and patient responses, following established guidelines.

A record shall be made in the patient chart or other record of each technical supportive s…