Account Manager

We're looking for an experienced Account Manager who is genuinely excited about digital marketing and ready to own a roster of client accounts, managing them independently at a real agency.

The Role

As an Account Manager, you'll be embedded in our agency's day-to-day operations, managing client accounts and serving as the primary point of contact for the clients on your roster. You'll be trusted to manage your accounts with minimal oversight, while collaborating closely with our broader team.

What You'll Do

Client & Account Management

Own client relationships and serve as the main point of contact on your accounts

Lead client calls, presenting performance and strategy with confidence

Maintain organized client documentation, notes, and project files

Manage onboarding processes for new clients and projects

Project Management & Organization

Independently manage timelines, deliverables, and priorities across multiple accounts

Create, assign, and track tasks to keep deliverables on schedule

Keep shared folders, client files, and internal resources clean and up to date

Proofread internal and client-facing documents with a sharp eye for detail

Review automations, websites, and workflows to ensure quality and flag issues

Tracking & Performance

Oversee performance on multiple platforms

Build and deliver client-facing reporting and performance documentation

Maintain internal hubs and system documentation

Sales & Growth

Identify opportunities to expand or upsell services within existing accounts

Support the sales process on new accounts when needed, from pitch support to onboarding