Product Owner Director - ITSM

We are seeking a strategic and execution-focused Product Owner to manage and mature an IT Service Management (ITSM) program. The ideal candidate will possess a deep understanding of customer needs and stakeholder objectives, translating them into actionable epics, features, and user stories. They will steward product roadmaps, ensure architectural alignment, and oversee vendor engagement and performance. We are seeking individuals with demonstrated leadership experience at the Manager or Director level.