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Condition Management Account Coordinator

Cottinghambutlerinsuranceservicesinc · Dubuque, Iowa, United States · Posted Jun 17, 2026

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Condition Management Account Coordinator

Location : Onsite in Dubuque, IA. Also accepting remote applicants.

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to LPN, CNA, Medical Assistants, health coaches, insurance verification, medical transcriptionist, or individuals with a background in health care coordination who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions:

Answer participants inquiries

Assist participants via email and online messaging

Accurately document participant communications

Specific Skills:

Strong verbal and written skills

Detail oriented

Pay Benefits

Most Benefits start Day 1

Medical, Dental, Vision Insurance

Flex Spending or HSA

401(k) with company match

Profit-Sharing/ Defined Contribution (1-year waiting period)

PTO/ Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/ Parental Leave

Subsidized Parking

Company-paid Term Life/ Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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