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Certified Pool Operator (CPO)

Westgate Resorts · Myrtle Beach, SC, United States · Posted Jun 26, 2026

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What You’ll Do as a Certified Pool Operator (CPO), Tech 2:

As a Certified Pool Operator (CPO), Tech 2 at Westgate Resorts you will support resort operations through hands-on maintenance, preventive care, and project work- helping ensure a safe, functional, and well-maintained environment for guests and team members. Behind the scenes, attention to detail keeps everything running. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.

Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.

Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.

Troubleshoot and repair appliances and household fixtures.

Understand HVAC systems and perform basic preventive maintenance and diagnostics.

Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.

Repair or replace tiles, grout, vinyl, and carpet as required.

Work with pools, spas, and water features, including chemical balancing and cleaning tasks.

Participate actively in procurement and inventory processes to ensure materials and tools are available for work.

Operate resort operations devices and software effectively (HotSOS and other applicable systems).

Communicate professionally through radios, phones, emails, and verbal interactions.

Perform maintenance and cleaning tasks as required by resort management.

Safely use hand tools, power tools, and battery-powered tools required for the job.

Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).

Follow safety guidelines and practices.

Recognize and identify potential safety hazards on the property.

Communicate and interpret guest needs through positive interactions toward resolution.

Adhere to all CFI/Westgate Resorts policies and procedures.

Always represent Westgate Resorts professionally through appearance, attire, and behavior.

Perform other tasks as assigned by resort operations leadership.

What You'll Bring:

High school diploma required.

Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.

Must have and maintain a valid driver’s license.

CPO (Certified Pool Operator) license as required by the resort.

Written and verbal communication in English is expected.

Demonstrate enthusiasm, self-motivation, with attention to detail.

Strong communication skills required to excel in interactions with guests and colleagues.

Ability to be versatile, work well under pressure, and meet deadlines.

Regularly, the team member must lift, move, push, or pull up to 50+ pounds.

Must communicate effectively with supervisors and resort leadership.

If you love creating a welcoming space for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

Paid Time Off – Vacation, Sick, and Personal Time to Recharge

Paid Holidays

401(k) with Generous Company Match to Support Your Future

Daily Pay – Access Your Earnings When You Need Them

Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance

Wellness Programs to Support Your Well-Being

Flexible Spending Accounts (FSA)

Tuition Assistance to Help You Grow Your Career

Military Leave

Employee Assistance Program (EAP) – Support When You Need It Most

Life, Disability, Accident, Critical Illness, and Hospital Insurance

Pet Insurance for Your Furry Family Members

Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More

Low-Cost Gym Membership

NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents

Career Growth and Advancement Opportunities

Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Starting Pay $20.00 per hour - plus enjoy Daily Pay , giving you access to your earnings when you need them!

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