Manager, Strategic Operations

ABOUT US

E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that.

RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale.

RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond.

Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology.

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are seeking a Manager, Strategic Operations to bridge the gap between executive vision and ground-level execution. This role brings discipline and structure to how RADAR plans, prioritizes, and delivers on its most critical initiatives, while surfacing the cross-functional themes and operational signals that matter most as we scale.

You will work closely with all teams, including Finance, Product, Go To Market, Engineering, Customer and Legal teams, to gather insights, align stakeholders, move complex projects forward and propose solutions. This role blends analytical thinking with hands-on execution. You will be a key member of the team that shapes the way RADAR operates.

Responsibilities:

Strategic planning and alignment

Support the VP Brand Strategy on planning the company’s annual and quarterly strategic planning process.

Translate company strategy into project plans with clear ownership, that connect to meaningful business outcomes

Maintain a cross functional view across the business to ensure alignment to the strategic priorities

Operating rhythm and accountability

Establish and maintain structured meeting cadences including cross functional strategic priority presentations, business reviews, and project updates.

Track progress against strategic goals and KPIs and drive accountability across teams.

Cross-functional execution

Serve as a central coordinator across engineering, product, customer, commercial, legal and other functions.

Maintain visibility into risks, interdependencies, and resource constraints, proactively flagging issues and recommending course corrections.

In partnership with the VP of Brand Strategy, shepherd the full portfolio of strategic priorities from planning through execution, working across Engineering, Product, Go-to-Market, Finance, Customer, and Legal teams to maintain alignment and deliver results.

Process and program management

Introduce and standardize project management tools, templates, and governance frameworks.

Continuously refine processes and workflows to increase efficiency, predictability, and cross-team collaboration.

Operational Intelligence Special Projects

Drive highly-cross functional special projects that span multiple teams but do not neatly fit within any of them, defining project scope, success metrics, and execution plans in ambiguous environments

Conduct deep-dive analyses to inform strategic decision-making

Translate insights into clear recommendations and actionable plans for leadership

Strategic Communication

Develop and maintain an internal communications calendar to track top down strategic messaging to the organization and support culture change

ABOUT YOU

Required :

7+ years of program management experience, preferably in technology and/or high-growth startup environments, with proven success leading cross-functional programs

Big picture to tactical execution - can take projects from planning through execution to completion with measurable outcomes

Solutions-first mindset

Analytical skills, comfortable conducting deep-dive analyses and translatin…