Qualia Administrator / Super User

Qualia Administrator / Super User (Real Estate Technology)

Ready to take ownership of a critical platform that powers real estate transactions?

Join a collaborative, fast-paced environment where your expertise will directly impact operational efficiency, user experience, and compliance. This fully remote opportunity allows you to shape workflows, support teams, and drive continuous improvement across a widely used closing platform.

Location

Remote

Job Details

Compensation:

$80,000 – $90,000 (Administrator level)

$60,000 – $70,000 (Super User level)

Employment Type: Direct hire

Work Schedule: Standard business hours

What You’ll Do

Act as the primary point of contact for platform-related questions, support, and ongoing enhancements

Configure and maintain workflows, transaction stages, and document templates to align with business needs and regulatory requirements

Partner with internal teams to optimize processes, streamline operations, and improve user adoption

Support end users by troubleshooting issues, delivering training, and creating clear documentation (guides, runbooks, and resources)

Oversee user roles, permissions, and data security to ensure sensitive information is protected

Collaborate with cross-functional teams to identify system limitations and recommend scalable solutions

What You Bring

3+ years of hands-on experience as a system administrator or power user within a real estate closing or title/escrow platform

Strong technical aptitude with the ability to understand data structures and map complex workflows

Experience configuring software platforms, including permissions, templates, and integrations

Excellent communication skills, with the ability to translate technical concepts for diverse audiences

Detail-oriented mindset with a focus on compliance, accuracy, and continuous improvement

Nice to Have

Experience supporting software integrations or system implementations

Background in training or supporting end users in a regulated environment