Part-Time Receptionist - Front Desk

Front Desk Attendant

Front Desk Attendant

Location: Malibu Jack's Louisville, KY Position Type: Part Time

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Dallas, Texas, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.

We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play.

Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment.

Handle money transactions while keeping the front desk area clean and organized

• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Maintain a safety-focused, top customer service attitude at all times

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.