Remote Sales & Customer Success Representative for Software Company
Pearl · TELECOMMUTE · Posted Jul 8, 2026
Apply on company site Track it in JobSkout
Work From Anywhere in LATAM & SA
Work Schedule: EST │ 8:00 AM – 5:00 PM, Monday–Friday
Compensation Range: $1,300 – $1,800 USD/month based on experience
A bootstrapped B2B SaaS company serving the seasonal pool service industry is looking for a Sales & Customer Success Representative to own its entire front-line customer and warm-sales operation and take day-to-day communication off the founder's plate.
The company is founder-led and lean, with a low-touch, task-focused culture built around autonomy rather than daily oversight. Its platform serves small business owners in the field-service space, and the business runs on a strong seasonal rhythm — peak activity in spring and summer, and a software sales cycle that heats up in the off-season.
Day-to-day, this role handles inbound support calls and tickets, runs 15–30 minute discovery and quoting calls with warm leads, and manages a HubSpot pipeline of follow-ups and trade-show leads. An initial 1–2 months are spent embedded in the founder's service business to learn the workflows firsthand. Success means customers feel heard and confident, leads are worked proactively without prompting, and the founder is freed from front-line work.