Medical Billing Specialist / Office Manager and Optometric Technician

Job Overview

We are seeking a dynamic and detail-oriented Medical Billing Specialist, that an help with administrative tasks. We are also interested in hiring two additional Optometric Technicians to join our vibrant healthcare team. This multifaceted role offers an exciting opportunity to combine clinical expertise with administrative excellence, ensuring smooth office operations while delivering exceptional patient care. As a vital member of our practice, you will manage medical billing processes, oversee front desk duties, and assist with optometric procedures, all while maintaining the highest standards of confidentiality and professionalism. Your energetic approach will help foster a welcoming environment where patients feel valued and cared for at every visit.

Responsibilities

• Handle comprehensive medical billing tasks, including coding, claim submission, and follow-up to maximize revenue cycle efficiency.
• Manage the front desk by greeting patients, scheduling appointments, verifying insurance coverage, and maintaining accurate medical records.
• Assist optometrists during eye exams by performing vital signs measurement, patient intake assessments, and explaining procedures clearly.
• Operate ophthalmic equipment such as A-scan biometry devices and tonometers with precision and adherence to aseptic techniques.
• Ensure compliance with HIPAA regulations by safeguarding patient information and following clinical confidentiality policies diligently.
• Maintain electronic health records (EHR) and electronic medical records (EMR) systems accurately for seamless documentation and retrieval of patient data.
• Support clinical operations by taking vital signs, performing basic anatomy assessments related to ophthalmology and physiology, and assisting with clinical procedures like medical equipment operation.
• Manage retail sales of optical products, applying retail math skills to ensure accurate transactions while providing excellent customer service.
• Coordinate with insurance providers for claims processing, medical coding accuracy, and billing inquiries to optimize reimbursement processes.
• Uphold clinic standards through adherence to infection control protocols, aseptic techniques, and ensuring a safe environment for both staff and patients.

Skills

• Strong knowledge of patient care practices within ophthalmology or optometry settings.
• Proficiency in HIPAA compliance and clinical confidentiality policies to protect sensitive information.
• Experience with intake procedures, vital signs collection, and direct patient care activities.
• Familiarity with optical experience including use of ophthalmic diagnostic equipment such as Autorefractors, Fundus Cameras and tonometers.
• Solid understanding of medical terminology, anatomy related to eye health, physiology concepts, and medical coding/billing processes.
• Ability to operate medical equipment safely and efficiently while following aseptic techniques.
• Expertise in electronic health records (EHR) management systems such as Epic or other EMR platforms.
• Background in medical office administration combined with retail sales experience for optical products.
• Knowledge of clinic workflows involving pediatrics or general patient populations to provide comprehensive support.
• Excellent organizational skills with attention to detail in managing medical records and billing documentation.

Join us in making a difference by delivering outstanding patient care while efficiently managing office operations! This role offers a fulfilling blend of clinical expertise and administrative leadership — perfect for motivated professionals eager to grow within a supportive healthcare environment.

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off
• Uniform allowance

Work Location: In person