Receptionist-Administrative Position- Full Time
University of New Mexico · Albuquerque, New Mexico · Posted Jun 23, 2026
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Admin Assistant 2
Administrative Assistant 2
Graduate Studies serves as the central academic administrative unit for graduate education at the University of New Mexico. We partner with academic departments and administrative units across campus to promote the quality of graduate programs, enhance student success, and ensure broad access to graduate education. We provide comprehensive student support services, including information on scholarships and fellowships, as well as program support for graduate programs university wide.
The successful candidate will have strong interpersonal and communication skills, and work experience reflecting a substantial history of successful customer service-related administrative employment. Those with demonstrated proficiency in MS Office applications, particularly Word and Excel, are strongly encouraged to apply. Experience providing event and/or travel planning services to professionals will be a definite plus. The successful candidate will work closely with other staff supporting graduate students and be responsible for managing daily receptionist duties.
Serve as the first point of contact for students, faculty, staff, and external visitors; provide professional and courteous customer service and direct inquiries to appropriate personnel
Manage incoming phone calls, voicemail, and departmental email accounts, responding to general inquiries related to admissions, advisement, scholarships and fellowships, level restrictions, and forms
Perform daily receptionist duties, ensuring efficient front office operations
Create, compose, and edit written communications in a clear, professional, and courteous manner
Collaborate with Graduate Studies staff to support services for graduate students and program operations
The successful candidate will be a collaborative team member committed to supporting graduate student success and maintaining high standards of service.
All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
High school diploma or GED; Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Possess knowledge of the UNM campus, graduate programs, andwebsites.
Intermediate skill level with using the Microsoft OfficeSuite, including Excel, Word, and Outlook. Working knowledge of using Zoom or a similar meeting hosting platform.
Be customer-focused and committed to delivering a positivecustomer experience.
Graduate Studies GS (457A)
Regular - Full-Time
Hourly: $17.39 - $22.07
The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. 25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. Eligible for Remote Work
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please submit a Cover Letter, Resume/UNMJobs application and a list of at least 3 professional references.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.