Merchandising Sales Representative - Retail

Job Title: Merchandising Sales Representative - Retail

Pay & FSLA Status: $24.04 - $33.66/hr D.O.E. + commission; Hourly non-exempt

Regular Schedule & Shift: Monday – Friday; Day shift

Regular Weekly Hours: Full-time

Territory: Federal Way North, Western Washington

Paid Time Off (PTO): 80 hours accrued year 1; 120 hours accrued annually after year 1

Paid Sick Time: 1 hour earned for every 40 hours worked

Management Position: No

Branch Location: Tacoma, WA

POSITION SUMMARY:

Under the direction of the Regional Sales Manager or Senior Territory Manager, the Merchandising Sales Representative - Retail is responsible for servicing OrePac’s retail book of business within the assigned territory and creating demand for OrePac’s products in the Retail Dealer Channel. This position is also responsible for maintaining the stock level, merchandising, cleanliness and overall appearance of OrePac’s specified product lines in retail stores. This position requires commuting to stores within a defined territory on a daily basis, computer knowledge, and maintaining relationships with key associates and leaders within retail stores and OrePac’s staff. Timeliness of task completion, project initiatives, and store level execution are key to success.

OrePac Building Products seeks dynamic individuals who exemplify excellence in quality, trust, value, and service. Our ideal candidate for this position has professional experience with the specified product category and is a highly motivated, reliable, and customer-oriented individual.

COMPENSATION & BENEFITS PACKAGE:

• Competitive compensation, D.O.E. + potential for additional variable earnings + annual reviews with opportunities for pay increases based on employee performance.
• Medical, dental, and vision insurance up to 70% paid by OrePac.
• FREE Informed Health Line and Health Advocates.
• Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
• Flexible Spending Account (FSA) available.
• FREE Employee Assistance Program (EAP).
• FREE life and Long-Term Disability (LTD) insurance.
• Short-Term Disability (STD) insurance available.
• Accident, Hospital Indemnity, and Critical Illness plans available.
• 401K with up to 3% OrePac contribution.
• Paid time off (PTO) as specified above.
• Paid sick time as specified above.
• 7 paid holidays annually.
• FREE gym membership.
• Employee discount.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Sales Support & Business Development:

• Responsible for identifying and supporting customer sales needs and product opportunities.
• Learn and understand customer quoting and order management systems.
• Provide literature, marketing supplies, samples, and product information.
• Represent OrePac during various customer events, promoting OrePac’s full line of products and value proposition.
• Drive and communicate outbound customer promotions.
• Work closely with internal Retail Territory Sales Representatives and Inside Sales Representatives to identify priority selling and merchandising activities, communicate route schedules and task completion.

Territory & Customer Relationship Management:

• Create an environment of open communication and connection between customers and the local OrePac branch.
• Perform duties in a professional manner and behave in a way that represents the values of both customers and OrePac.
• Execute Corporate and localized team goals and initiatives.
• Take ownership of assigned stores and build relationships with store management and store associates within the assigned territory.

Merchandising & Store Execution:

• Responsible for assembly, maintenance, disassembly, refresh, and placement of displays within assigned accounts.
• Replace merchandise and verify correct product positioning to support an easy shopping experience for customers. Ensure compliance and visual appearance of programs.
• Maintain aisle integrity by adhering to provided specifications. Responsible for cleaning and organizing aisles, cull carts, signage, and productions.
• Work closely with third-party service providers (MET, Signature Retail Services, and CrossMark).

Inventory & Product Quality Management:

• Order on-hand levels against weeks-of-supply targets.
• Confirm the quality of products and packaging.
• May occasionally be required to diagnose and address potential and minor defects in the field and report back to operations with prompt and suggested solutions and/or schedule additional service or a full product replacement.

Safety & Compliance:

• Comply with the safety standards of both customers and OrePac.
• Perform store safety audits.
• Document and communicate safety concerns and injuries that take place during store service immediately or as soon as practicable.

Reporting, Technology, & Continuous Improvement:

• Follow company-prescribed methods of tracking daily activities for later reporting accountability purposes.
• Perform project-related tasks as inst…