Career Coach

Position Summary

The Career Coach provides comprehensive case management, career coaching, and job readiness services to individuals seeking employment and training opportunities. This role supports participants from initial referral through employment placement and long-term retention, with a focus on helping individuals achieve self-sufficiency and economic stability.

The Career Coach manages a caseload of participants and provides counseling, mentoring, and structured workshop facilitation. The role integrates individual coaching and group instruction to ensure participants are prepared for and successfully transition into employment.

Key Responsibilities

Case Management and Career Coaching

Manage a caseload of participants and provide counseling, guidance, and mentoring

Assess participant competencies, work history, educational attainment, skills, and abilities

Identify barriers to employment and support participants in developing solutions

Conduct regular one-on-one meetings to support job search, education, job readiness, and retention

Monitor participant progress throughout the program and support long-term self-sufficiency

Employment Planning and Participant Engagement

Complete an individualized overview of available services and develop employment plans with participants

Establish short- and long-term employment goals

Ensure participant accountability and attendance

Maintain ongoing contact to support job retention and advancement

Maintain knowledge of local employers, resources, and services

Workshop Facilitation and Job Readiness

Facilitate job readiness workshops and career preparation sessions in a classroom setting

Deliver instruction on resume development, interviewing, and workplace readiness

Improve participant job readiness through group and individual instruction

Coordinate instruction in an organized and professional manner

Introduce tools and resources to support participants’ career readiness

Develop a pipeline of job-ready participants for employer engagement

Employment and Retention Support

Provide information on available jobs and training opportunities that lead to advancement

Coordinate with employer-facing staff to support participant placement

Maintain scheduled follow-up contact to assess employment retention and advancement

Track and maintain employment retention goals

Notify appropriate agencies when a participant experiences job loss or reduced hours

Documentation, Reporting, and Compliance

Prepare, organize, and maintain accurate and up-to-date participant records in both electronic and paper files

Maintain documentation reflecting the full history of participant engagement, including supportive services

Track participant progress, employment outcomes, and retention milestones

Ensure all records meet program requirements and support reporting and compliance

Coordination and Collaboration

Facilitate access to training, education, and employment services

Collaborate with internal staff, employer partners, and community organizations

Maintain awareness of labor market trends and employment opportunities

Work effectively as part of a team to support program goals

Core Competencies

Strong interpersonal, coaching, and customer service skills

Ability to work effectively with individuals from diverse cultural, linguistic, educational, and economic backgrounds

Experience facilitating workshops and working in a classroom setting

Strong organizational and time management skills

Effective verbal and written communication skills

Ability to manage multiple priorities and maintain attention to detail

Qualifications

Associate degree from an accredited college or equivalent work experience required

One to three years of experience in workforce development, case management, or a related field preferred

Demonstrated experience working with diverse and high-barrier populations

Familiarity with local communities, employers, and available resources preferred

Excellent customer service skills

Bilingual or multilingual skills (Spanish preferred) highly desirable

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national…