Healthcare Front Desk

About Us:

At our Computed Tomography Clinic, we pride ourselves on providing top-notch patient care through state-of-the-art imaging technology and a welcoming environment. We are currently seeking a friendly and organized Front Desk Check-In/Out Clerk to be the first point of contact for our patients. If you are bilingual (English/Spanish), have a knack for customer service, and thrive in a fast-paced medical setting, we want to meet you!

Schedule: Monday-Friday 8:00am-5:00pm PST and available to work Saturdays if needed.

Key Responsibilities:

• Patient Reception: Greet patients warmly and assist with check-in and check-out procedures.
• Appointment Scheduling: Schedule and confirm patient appointments, ensuring efficient use of clinic resources.
• Patient Information: Collect and verify patient information, including insurance details and medical history.
• Communication: Answer phone calls, respond to patient inquiries, and relay messages to the appropriate staff members.
• Billing and Payments: Process payments, provide receipts, and assist with billing questions.
• Record Management: Maintain accurate patient records and ensure all paperwork is completed and filed correctly.
• Support: Assist with other administrative tasks as needed to ensure smooth clinic operations.

Requirements:

• Bilingual: Fluent in both English and Spanish, with excellent verbal and written communication skills.
• Experience: Previous experience in a medical office setting is preferred, especially in an imaging center.
• Technical Skills: Proficient with computers, scheduling software, and other office technology.
• Customer Service: Strong interpersonal skills and a commitment to providing excellent patient care.
• Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.
• Availability: Available to work Monday to Friday, with potential Saturday shifts in the future.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Healthcare Setting Front Desk: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person