Shipping & Receiving Manager

About the position

We are seeking a detail-oriented and proactive Shipping & Receiving Manager to join our dynamic team. The ideal candidate will play a crucial role in managing the flow of goods and materials throughout the supply chain, ensuring efficient operations and timely delivery. This position requires strong organizational skills, effective communication, and a solid understanding of logistics processes. Summary: Directs and coordinates shipping department activities to ensure the efficient, accurate, and timely movement of outbound shipments, either personally or through subordinate staff.

Responsibilities

• Supervises employees engaged in packaging products, shipping, loading and unloading trucks, and storing, retrieving, packing, and distributing finished goods, including gathering, packaging, and shipping all aftermarket products.
• Establishes shipping KPIs.
• Controls the shipping budget.
• Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and within budget, and manages project team activities.
• Attends production meetings.
• Ensures proper packaging processes are followed.
• Coordinates outbound transportation by working directly with logistics providers, freight companies, customers, and internal teams to determine shipping methods, timing, and cost-effective delivery.
• Coordinates with transportation providers and suppliers to select appropriate transportation modes, negotiate rates, and ensure compliance with applicable regulations.
• Maintains supplier and carrier relationships to support efficient, compliant, and cost-effective transportation operations.
• Ships and tracks all shipments going to the warehouse.
• Assists with managing warehouse operations, including warehouse inventory and scheduling transportation to and from the warehouse.
• Assists with international shipping.
• Establishes and maintains a continuous flow process to ensure prompt deliveries to customers and timely turnaround on customer returns.
• Develops or revises standard operating and work practices and observes employees to ensure compliance with standards.
• Analyzes logistics and shipping processes, identifies improvement opportunities, and implements solutions to reduce costs and increase efficiency.
• Manages key shipping documents, including bills of lading.
• Assists with processing shipping documents, preparing invoices, and tracking shipments in coordination with the shipping department.
• Maintains accurate records of all logistics activities, including shipping documents, invoices, and warehouse inventory data.
• Requisitions and stores shipping materials and supplies to maintain inventory levels.
• Maintains an orderly and neat shipping stock area.
• Communicates with internal and external suppliers, customers, and transportation providers to ensure smooth and efficient operations.
• Creates reports and graphs for the monthly management meeting.
• Approves subordinate time records daily.
• Resolves employee grievances or submits unresolved grievances to Human Resources for action.
• Works scheduled departmental hours.
• Ensures compliance with all safety and regulatory requirements.
• Directly supervises employees in assigned departments and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Requirements

• Associate degree (A.A.) in Supply Chain, Logistics, Business, or a related field, plus 5+ years of related experience/training; or an equivalent combination of education and experience.
• Epicor, MS Office, Epicor, Labor Collection.

Nice-to-haves

• Bachelor’s degree in related field preferred

Benefits

• Benefits effective day one
• paid vacation
• free on-site health clinic
• on-site fitness center
• 401(k) with matching