Front Office Leader - Guest Experience & Operations

IHG Hotels & Resorts is seeking a Front Office Manager in Cleveland, OH, to deliver exceptional guest experiences through effective management of the front office team. This role involves overseeing all aspects of guest registration, concierge services, and reservations, ensuring high standards of service and performance.

The ideal candidate will have a Bachelor’s degree in Hotel Management or Business Administration and at least 3 years of experience in front office operations, alongside team training and development responsibilities. The salary range is $65,000 – $68,000 per year, with competitive benefits.