Part-Time Treatment Coordinator (Perio)

POSITION SUMMARY

The Part-Time Perio Treatment Coordinator plays a critical role in supporting the success of our periodontal department. This individual serves as both an advocate and educator for patients, helping them understand their treatment needs while confidently guiding them through scheduling and financial options. This role is instrumental in driving treatment acceptance, ensuring a full schedule, and delivering an exceptional patient experience from start to finish.

This position is part-time, working Tuesday through Thursday from 8:00 AM to 4:00 PM, with the potential to convert to full-time in the future.

KEY RESPONSIBILITIES

Present periodontal treatment plans clearly and confidently, addressing patient questions and securing case acceptance

Discuss financial options with patients, including payment plans such as Sunbit, to support treatment completion

Proactively fill and maintain the Perio schedule to optimize provider productivity

Serve as the primary point of contact for all periodontal needs within the office

Build trust with patients by understanding their concerns, goals, and treatment priorities

Coordinate scheduling and follow-up to ensure continuity of care

Communicate with patients regarding insurance benefits, estimates, and financial responsibilities

Support billing, posting payments, and insurance follow-up as needed

Assist with check-in/check-out, answering phones, and general front office responsibilities

Collaborate closely with the clinical team to ensure a seamless patient experience

This position is essential to the growth and success of our periodontal services. The right candidate will play a key role in helping patients move forward with needed care while supporting the overall performance of the practice.