Remote IT Dispatch & Service Coordinator Fast-Paced MSP Support

Proactive Technology Management is seeking an experienced Dispatcher/Service Coordinator for a fully remote position based in the Detroit Metro area. The successful candidate will manage phone calls and service requests while collaborating closely with the Remote Support team.

This fast-paced role requires exceptional organizational skills, a positive attitude, and a strong background in customer service. Our company offers competitive benefits including medical, dental, and 401(k) matching, alongside a friendly, team-based working environment.