Remote IT Dispatch & Client Experience Coordinator

Proactive Technology Management is seeking a Dispatcher/Service Coordinator to handle incoming service requests. This fully remote position requires someone based in the Detroit Metro area. The ideal candidate will manage customer communication, answer around 120-150 calls weekly, and ensure excellent service delivery.

Applicants should have strong organizational skills and be proficient in typing. The role offers full medical benefits, 2 weeks paid vacation, and additional bonuses.