Site Supervisor (HCS)
Insight Housing · Oakland, California · Posted Jun 19, 2026
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Compensation: $70,304+ DOE
Benefits:
Free Dental & Vision
19 Paid Holidays - Including 3 Mental Health Days
15 Vacation days & 10 Sick Days Annually
Retirement Plan with a match
Paid Training
10-year anniversary sabbatical
Flexible Spending Accounts
Professional Development Allowance
Paid Parental Leave benefit
Discounted Pet Insurance
Affordable Health Insurance, including a free healthcare option for employees
50% coverage paid by employer for dependents (vision, dental, health)
and many more!
Program Overview
Timmy's Home , operated in collaboration with Cardea Health, is a new interim housing program providing intensive housing-focused services to medically complex and behaviorally vulnerable unhoused participants. Based in Oakland, participants will receive on-site supportive services including housing navigation, caregiver support, meals, and linkages delivered using a trauma-informed, and participant-centered approach.
Position Summary
Under the supervision of Program Leadership, the Site Supervisor is responsible for overseeing day-to-day housing navigation and service coordination activities at Timmy’s Home, an interim housing site serving individuals experiencing homelessness. This role provides direct supervision to Housing Navigators, ensures high-quality housing search and navigation services, and supports staff performance, data quality, and outcomes.
The Site Supervisor works closely with Cardea Health (site operator) and other community partners to coordinate services, track goals and metrics, and ensure participants receive timely, effective support toward permanent housing. While this position does not carry full program or contract management authority, it plays a critical role in staff supervision, workflow coordination, and continuous quality improvement at the site level.
Essential Duties and Responsibilities
Staff Supervision & Development
Provide day-to-day supervision, coaching, and support to Housing Navigators assigned to Timmy’s Home.
Support hiring activities including interviewing, onboarding, training, and mentoring new staff, in collaboration with Program Leadership.
Conduct regular check-ins, case consultations, and performance feedback to ensure staff meet role expectations and service standards.
Support staff development by identifying training needs and reinforcing best practices in housing navigation, documentation, and participant engagement.
Provide leadership and guidance during emergencies or critical incidents at the site.
Service Coordination & Site Operations
Oversee daily housing navigation activities, including housing search, landlord engagement, lease review, and move-in coordination.
Coordinate closely with Cardea Health and on-site partners to ensure integrated service delivery and smooth site operations.
Support effective client flow, caseload balance, and prioritization of participants with urgent housing needs.
Facilitate case conferencing and team meetings focused on housing progress, barriers, and problem solving.
Provide landlord-participant mediation support as needed.
Goals, Metrics & Outcomes
Monitor site-level goals, performance metrics, and outcomes related to housing placements, documentation timeliness, and service quality.
Ensure accurate and timely HMIS data entry, client enrollment, and maintenance of complete electronic case files.
Support the use of client trackers and dashboards to monitor housing progress and service delivery.
Assist Program Leadership with preparation of site-level data, summaries, and reports as requested.
Partnership & Community Engagement
Maintain strong working relationships with Cardea Health, housing providers, landlords, housing authorities, and other community partners.
Support the development and maintenance of landlord and housing resource databases, including unit availability and placement history.
Stay informed on local housing market trends to support effective housing search strategies.
Administrative & Compliance Support
Review staff documentation and HMIS entries to ensure accuracy, completeness, and compliance with program requirements.
Ensure staff complete required trainings, including HMIS Privacy and Security and other assigned trainings.
Complete and approve timesheets accurately and on time.
Attend required meetings, trainings, and site-related coordination meetings as assigned.
Work within the framework of organizational policies, procedures, and Code of Conduct.
Perform other duties as assigned by supervisor.
Qualifications, Skills, and Abilities
High school required. Bachelor’s degree in Social Services or related field a plus.
Ability to complete CPR/First Aid Training.
1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred.
1 year experience in real estate, property management or housing support, preferred.
Relevant internship and volunteer experience will b…