Bartender - Mattison's City Grill

POSITION DESCRIPTION

POSITION TITLE: Bartender

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Duties and Responsibilities:

Exceed First Class Service standards and behavior with every guest, business partner and peers.

Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.

Follows recipes and directions for mixing beverages.

Accurately processes transactions through the POS.

Responds appropriately to customer concerns.

Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.