Revenue Operations Manager

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models.

Our Robotics team develops scalable data collection and annotation pipelines that enable the efficient creation of high-quality training datasets, helping AI systems better understand human actions, environments, and everyday interactions. We're also building a new category of connected hardware designed to operate reliably throughout the day in thousands of homes and businesses. By combining cutting-edge data collection, automation, and hardware innovation, this team is helping shape the future of intelligent systems and real-world AI applications.

Grow With Us

We are seeking an AI-first and process-oriented Revenue Operations Manager to join our growing team. This role, reporting to the Head of Finance, is critical in helping compound ARR by shaping and operationalizing Go-To-Market (GTM) Strategy. An ideal candidate accomplishes this by generating insights that drive decisions, designing scalable processes, and building tools that GTM teams use daily.

You will partner with another RevOps Manager and cross-functional leadership to own the entire lifecycle of revenue processes, from lead handoff to customer retention, ensuring that leaders have the data they need to make decisions, no information is lost, and every GTM team has the tools and resources they need to succeed.

This is a full-time, office-based role requiring presence up to 4 days a week to foster close collaboration with cross-functional teams

Day In The Life

Process Optimization and Change Management

Act as a project manager for cross-functional revenue initiatives across Marketing, Sales, and Customer Success.

Identify bottlenecks in the lead to cash process to help increase top-line ARR and reduce revenue leakage.

Standardize workflows across our GTM teams to reduce operational overhead and build consistent expectations.

Data Analytics and Interbal Engineering

Build dashboards and ad-hoc analyses quickly and accurately, assisted by AI.

Partner with the Data team on data governance, establishing a metric dictionary to enable GTM teams to build their own accurate dashboards and analyses

Architect and build internal automation and tooling solutions using Claude Code to significantly reduce administrative tasks for GTM teams, working with GTM Engineering to deploy and host custom-built tools.

Strategic Alignment and AI Acceleration

Serve as a proactive thought partner to GTM leadership (Sales, Marketing, and Customer Success), providing timely, data-driven insights and advice to drive thoughtful growth.

Champion an AI-first operating model across the GTM organization, ensuring strategic planning and operational execution are assisted and accelerated by AI.

Assist in GTM Enablement efforts, teaching managers and team members how to leverage AI tools to unlock productivity and eliminate low-value admin tasks in their daily work.

Working at Workstream

We operate with urgency, ownership, and a growth mindset

This is not a traditional 9-to-5 role—we value accountability, flexibility, and getting results

If you thrive in high-growth environments and are passionate about building from scratch, we’d love to connect

Must be willing to report to the office for up to 5 times a week

Who You Are

5+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar.

Exposure to Quota/Compensation Planning, Commission Execution, Sales Territories, Deal Desk, Lead Routing, Renewal Operations, Funnel Reporting (hands-on experience in at least 2 of these areas).

Use Claude Code (or similar AI coding assistant) as your daily driver.

Proven experience working with CRM platforms (Salesforce/HubSpot) and writing code (SQL/Python).

Exceptional writing and organizational skills with a passion for documentation and knowledge management.

Ability to thrive in an unstructured, fast-paced environment and build processes from the ground up.

What We…