Customer Success Representative

The Customer Success Representatives (CSR) 1, 2 & 3 at Minnkota Windows are responsible for supporting dealer success by ensuring a consistent, reliable, and proactive customer experience across all interactions with Minnkota Windows. This person will progress from foundational support and execution (CSR 1) to ownership of dealer relationships and outcomes (CSR 2), to strategic leadership and cross-functional influence (CSR 3).

CSR's coordinate dealer onboarding, monitor order pipelines, communicate proactively, resolve issues, and drive continuous improvement efforts to enhance dealer experience and long-term partnership success.