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Home Health Client Support Executive

Optimalcare · Saginaw, MI · Posted Jun 24, 2026

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Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What We Can Offer

A competitive base salary with no cap on incentives – unlimited earning potential

Orientation bonus program ensures high levels of compensation

No wait to earn commissions/incentives – top performers make 6 digits in total compensation

Career ladder growth opportunities – we’re expanding!

The ability to keep your current relationships and continue to build on them

A stand-alone hospice with a care continuum (home health and physician services)

In-house research and development team to help build the innovative/specialty programs that we offer our clients

Data driven territories that set you up for success

Strong training and orientation program – including an orientation manual

Senior leadership team all have 25+ years post-acute management experience

In-house recruiting team to ensure professional clinical team expertise

Proactive hiring model to ensure growth capacity

Key Responsibilities

Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Home Health Sales Specialist, Home Health Care Liaison, Home Health Business Development Coordinator, or Account Executive, Home Heath Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving Home Health referrals and promoting Optimal Care's services.

In this role you will be responsible for:

Drive Sales by building relationships with healthcare providers and community partners to increase Home Health referrals.

Utilize your strong network within the healthcare community to generate leads and close sales.

Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.

Providing education to senior living communities, health systems, and referral sources

Growing service lines and receiving referrals from our healthcare community partners

Distributing and ensuring all referral sources have proper forms and materials for company service lines

Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts

Required Qualifications

Home Health or Post Acute sales experience

Will also consider discharge planners working in these spaces

High School Diploma or GED equivalent

Valid Driver’s License

Reliable transportation and valid automobile insurance coverage

Proven interpersonal, coordination, and leadership skills with ability to communicate effectively

Practical and theoretical knowledge of Home Health

Desired Qualifications

Associate degree or Bachelor’s degree preferred

Demonstrates active involvement in professional organizations and community activities

Location

Home Office: Saginaw

Main Service Area: Saginaw and surrounding

Hours

8:00 am – 5:00 pm, Monday through Friday

Pay Range

$75,000 $90,000 USD

How We Care for You

Minimum of 3 Weeks Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

HSA and FSA options including Dependent Care

Company paid Short Term Disability

Company paid Life Insurance

401(k) with Employer Match

Mileage Reimbursement

Company Vehicle Program for field roles

Pet Insurance

ID and Fraud Protection

And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out …

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