Part-Time Receptionist - Front Desk

Who We Are: At Palisades Counseling, we want to create an atmosphere of safety and support for people as they search for peace and well-being. The name Palisades literally means, “a fence of stakes set firmly in the ground as for enclosure or defense.” We are looking for like-minded professionals to continue supporting our patients while building clientele. We’re looking for a warm, motivated, and customer-service-focused individual to join our front office team!

As our receptionist, you will be the first point of contact for our clients—responsibilities include:

Answer, screen, and forward incoming phone calls while providing basic information when needed.

Maintain the reception area and ensure it is neat, organized, and welcoming.

Provide administrative support such as data entry, document preparation, and maintaining filing systems.

Assist in coordinating office events, meetings, and travel arrangements.

Handle office supplies inventory and reorder supplies as necessary.

Must Have a high school diploma: or equivalent; additional qualifications as a receptionist or in related fields is a plus.

Experience in a Medical or Dental Office (preferred): You’re comfortable managing schedules, handling sensitive information, calling insurance, collections and staying organized in a fast-paced environment.

Proficient in using office equipment: including computers, printers, and telecommunication systems.

Knowledge of relevant software applications (e.g., MS Office Suite, CRM systems).

Basic understanding of accounting or bookkeeping practices is a plus.

Strong Customer Service Skills : you genuinely enjoy helping people and strive to make every interaction positive.

Desire to Learn : you’re open to training, feedback, and growing in your role.

Takes Initiative : you notice what needs to be done and step in to help without being asked.

Part-time, mid day, fill schedule where necessary.

Monthly training meetings and frequent mentoring.

We celebrate diversity and are committed to creating an inclusive environment for all employees.