Care Navigator Assistant

Providing essential virtual and administrative support, the full-time Care Navigator Assistant will manage patient panels, track engagement goals, and assist with medical records and clinical requests in a remote setting. Key responsibilities: Actively monitor and clear daily patient lists to ensure 100% outreach by routing patients to assigned Care Navigators Manage the digital fax inbox and process incoming medical records requests while performing routine chart housekeeping within the EHR Send appointment confirmations and reminders to maximize patient show rates and provide agile administrative support to Care Navigators Required qualifications: 1-3 years of administrative or virtual assistant experience, preferably in care management or a medical clinic setting Proficiency with electronic health records (EHR) and tracking spreadsheets (Excel/Google Sheets) Comfortable working with clear numerical targets related to outreach and metrics Exceptional written and verbal communication skills, with a professional and empathetic approach