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Salon Coordinator / Receptionist

Shear Excellence · Charlotte, North Carolina · Posted Jun 29, 2026

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Join the Heart of Our Salon

Now Hiring: Salon Coordinator (Front Desk Rockstar)

Shear Excellence is growing, and we’re looking for a friendly, organized, and high-energy Salon Coordinator to be the welcoming face of our salon. If you love people, thrive in a fast-paced environment, and enjoy being the go-to person who keeps everything running smoothly, this could be the perfect role for you.

As our Salon Coordinator, you’re more than just the front desk — you’re the heartbeat of the client experience. From the moment guests walk in or call to book, you set the tone for their entire visit.

What You’ll Do

  • Greet every guest with warmth and confidence — you’re our first (and lasting) impression
  • Manage appointments in person and over the phone with ease and efficiency
  • Process transactions accurately and handle front desk operations smoothly
  • Help keep the salon flowing by supporting stylists and guests throughout the day
  • Handle guest questions and needs with professionalism, positivity, and care
  • Maintain a clean, organized front desk and shared spaces that reflect our brand
  • Stay flexible and proactive as the day evolves — no two days are the same!

What We’re Looking For

  • Strong multitasking and time-management skills in a busy, guest-focused setting
  • Excellent communication and customer service skills (yes, including that “smile through the phone”)
  • Organized, punctual, self-motivated, and upbeat
  • Comfortable interacting with a wide range of personalities
  • Salon or spa experience is a plus — but not required
  • Availability Fridays, Saturdays, and evenings
  • Flexibility to work at our SouthPark location as needed

Why You’ll Love Working Here

  • Health insurance (we cover 50% — and 100% after 2 years!)
  • 401(k) with company match
  • Paid time off (PTO)
  • Free monthly massages
  • A supportive, positive, team-first culture

Ready to Apply?

If you bring positive energy, love creating amazing experiences, and want to be part of a team that truly values what you do, we want to meet you.

At Shear Excellence, we support one another, take pride in our work, and believe work should be both fulfilling and fun.

Apply today and let’s grow together.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Apply on company site