Intermodal Dispatcher & Customer Service

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!

Schedule: Monday to Friday, 8:00am - 5:00pm

Annual Salary: $50,000 - $60,000

Intermodal Dispatcher/Customer Service - Benefits/Perks:

• Dog-friendly office
• Casual attire
• Competitive compensation and benefits package
• Family feel
• Significant growth potential in the business and in the role
• Be part of a dynamic team and grow in your career!

Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:

• Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility
• Data entry
• Track and tracking all orders
• Schedule appointments for imports/exports
• Driver paperwork
• Customer communication
• Problem solving before the issues result in service failures
• Timely clerical responsibilities to ensure completeness of job
• Chassis pickup and drop locations
• Other job duties as assigned

Intermodal Dispatcher/Customer Service - Education and Experience Required:

• 2 year degree, Bachelors preferred
• Transportation/Management experience or will train the right candidate

Intermodal Dispatcher/Customer Service - Knowledge and Skills:

• Proficient in Microsoft office products
• Computerized dispatch and record keeping
• Willingness to adapt to ever changing customer requirements
• Strong Interpersonal Skills
• Strong written and verbal communication skills
• Ability to multi-task and prioritize responsibilities
• Tolerance to ambiguity