Lead Facility Maintenance Technician
Css · Chicago, IL · Posted Jul 6, 2026
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Pay: Ranging from $31.00 - 42.00/hr + Overtime
Who we are
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
Why this role is different
This isn’t a typical maintenance management role focused only on paperwork and scheduling.
Lead teams across modern, standardized commercial kitchen facilities
Combination of field leadership, technical oversight, and operational management
High-impact role supporting fast-paced multi-site operations
Opportunity to mentor technicians and shape facility performance
Direct involvement in budgeting, SLA performance, and process improvements
Clear path toward Facilities Management and Regional Operations leadership
What you’ll do
Team Leadership Operations
Lead and oversee a team of Facility Technicians across multiple sites
Create and manage technician schedules to ensure proper coverage across shifts and facilities
Manage work order priorities and allocate resources based on operational needs
Conduct quarterly performance reviews, goal-setting, coaching, and mentorship
Support technician development through hands-on training and advanced troubleshooting guidance
Facilities Maintenance Oversight
Oversee planned and reactive maintenance activities, including:
HVAC systems
Plumbing systems
Electrical systems
General facility repairs
Vendor and contractor coordination
Support technicians with complex troubleshooting and high-priority repair escalation
Financial Administrative Management
Approve and reconcile technician timecards and overtime
Validate expense reports and ensure policy compliance
Manage consumables, parts inventory, and repair-related spending
Support budget forecasting and cost optimization initiatives
Service Performance Management
Drive SLA compliance by monitoring response and resolution times
Track and report key operational performance metrics
Partner with Operations leadership to improve facility uptime and efficiency
Implement lessons learned and continuous improvement initiatives across sites
Vendor Compliance Oversight
Coordinate and validate third-party contractor reports and repair documentation
Ensure compliance with safety protocols, regulatory standards, and company policies
Support commissioning activities and evolving maintenance processes
What your week looks like
50% field support and advanced troubleshooting
20% team leadership and operational coordination
10% preventative maintenance oversight and inspections
10% reporting, scheduling , and administrative management
What we’re looking for
Required
EPA Certification
5+ years of facilities, maintenance, or building operations experience
2+ years of leadership or supervisory experience
Strong knowledge of HVAC , plumbing, and electrical systems
Experience managing maintenance priorities across multiple sites
Ability to lead teams in a f ast-paced, field-based environment
Valid driver’s license and reliable transportation
Preferred
Commercial facilities or restaurant/hospitality maintenance experience
Experience managing vendors and third-party contractors
HVAC/R certification or trade school background
Familiarity with CMMS/work order management systems
Experience tracking SLAs, KPI, procuring parts and equipment
Why join us
Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our the Greater Chicago Area location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
The base starting rate for this role is $31.00 - 42.00/hr + Overtime
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and quali…