Senior Manager, Engineering (DevOps, Infrastructure, and Release Engineering)
Abacusinsights · Remote US · Posted Jul 7, 2026
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About Us
Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.
We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.
Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.
Ready to make an impact? Join us and let’s build the future together.
About the Role
As a Senior Manager, Engineering for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle— through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk.
You will balance senior‑level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time‑to‑value without compromising stability or compliance.
This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidents—and knows how to design systems and teams that prevent them from recurring.
Your day to day
People Organizational Leadership
Lead, coach, and grow DevOps, Infrastructure, and Release Engineering teams across geographies
Establish clear ownership and accountability across CI/CD, environments, and production readiness
Conduct regular 1:1s, performance reviews, goal setting, and career development planning
Hire, onboard, and retain senior DevOps and release engineering talent
Foster a culture of operational ownership, blameless postmortems, and high availability
Remove systemic blockers so teams can focus on building resilient delivery pipelines—not firefighting
Release Engineering Delivery Excellence
Own the release engineering strategy for a SaaS platform supporting frequent, reliable deployments
Design and continuously improve CI/CD pipelines that support:
Trunk‑based or hybrid branching strategies
Automated testing gates (unit, integration, security, performance)
Progressive delivery (feature flags, canaries, blue‑green deployments)
Establish deployment standards, change classification, and risk levels across teams
Reduce release toil, manual steps, and human error through automation
Drive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)
Ensure consistent release processes across services, platforms, and cloud environment
Proven experience implementing and operating observability for cloud‑based SaaS platforms, including metrics, logs, traces, and alerting
Ability to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTR
Technical Platform Leadership
Provide technical leadership across AWS, Azure, and GCP environments
Ensure infrastructure and delivery pipelines follow security, compliance, and cloud best practices
Partner with Architecture and Security to enforce:
Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep)
Secure-by-default deployments
Policy-as-code and guardrails
Influence architecture decisions to improve operability, scalability, and release safety
Guide teams in designing systems that are observable, debuggable, and resilient
Needs a leader who treats releases as a product, not a task queue
Operational Excellence Incident Readiness
Own production readiness standards and release go/no‑go criteria
Ensure clear incident response processes, escalation paths, and on‑call readiness
Lead post‑incident reviews with a focus on systemic fixes, not individual mistakes
Partner with engineering teams to reduce operational load and deployment risk over time
Cross-Functional Executive Collaboration
Partner deeply with Product, QE, Security, and Engineering leaders to align on release expectations
Communicate risks,…