Customer Service Representative Las Vegas, NV
Cosentino · Henderson, Nevada · Posted Jul 7, 2026
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What are we looking for
At Cosentino (www.cosentino.com) we are looking for a Customer Service Representative located in Las Vegas, NV, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.
What you will do
As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, order confirmations, and invoicing and collections.
As a Customer Services Representative, you will be handling different responsibilities:
- Responsible for developing and maintaining customer relationships by handling different operative responsibilities.
- Processing, monitoring, and following up on customer purchasing orders.
- Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies.
- Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service.
- Creation of invoices and corrections, if necessary, as well as returns of material.
- Scheduling visits to the showroom, leading material views & reservation of specific material.
- Solving customer issues from order to delivery and maintaining customer account receivables.
- Providing customer support over the phone, face-to-face, and via email.
- Performing analysis in SAP as requested by General Manager, Operations Manager or the sale