Hotel Night Auditor - Part Time

Hotel Name: The Millennium Hotel Knickerbocker Chicago

Location: Onsite – Chicago, IL

Salary Range: 25.50 - 26.50

Join the Team at The Knickerbocker Chicago

At The Knickerbocker Chicago , hospitality is where timeless style meets the energy of the city. We create experiences that feel both elevated and welcoming—where every guest interaction leaves a lasting impression.

About The Knickerbocker Chicago

Located just steps from Chicago’s iconic Magnificent Mile, The Knickerbocker Chicago places you at the center of it all—world-class shopping, renowned dining, and vibrant city life.

Blending classic charm with modern comfort, the hotel offers a sophisticated yet approachable experience for both business and leisure travelers. From the buzz of the city outside to the warm, inviting atmosphere inside, The Knickerbocker delivers a stay that feels distinctly Chicago—stylish, dynamic, and full of character

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

Passion for Hospitality – Delivering meaningful and memorable guest experiences

Entrepreneurial – Taking ownership and acting with agility

Innovation & Progressive – Continuously improving how we operate and serve

Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Night Auditor

As our Night Auditor, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact - Your work ensures accurate records, protects hotel revenue and supports daily success. Your attention to detail and service help create a positive experience for our guests and team.

You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

What You’ll Be Doing -

Audit and balance daily revenue, post charges, and process settlements

Reconcile and balance accounts, run reports, and corrects discrepancies

Prepare daily reports including Guest Ledger Summary and Daily Restaurant Summary

Ensure files are accurate and systems are reset for the next day

Assist with closing procedures and coordinate with front desk and F&B outlets

Provide excellent service to guests and staff overnight

Operations & Execution

Ensure smooth, efficient operations aligned with brand standards

Identify opportunities for innovation and continuous improvement

Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

Deliver exceptional service rooted in passion for hospitality

Anticipate needs and respond with a solutions-first mindset

Create memorable, personalized experiences for every guest

Team Collaboration

Work collaboratively across teams to achieve shared goals

Communicate effectively and contribute to a positive work environment

Support a culture of respect, energy, and accountability

Compliance & Standards

Follow all company policies, safety standards, and procedures

Maintain accuracy in processes, reporting, and documentation

Uphold a culture of accountability and operational excellence