Front Office Receptionist

The Front Office Receptionist serves as the first point of contact for visitors and callers, ensuring a warm and efficient reception experience. This role handles a variety of administrative tasks to support smooth office operations, including managing correspondence, scheduling appointments, and maintaining records. The receptionist reports to the Department Head and HR Manager and uses basic office equipment, specific phone systems, and visitor management software. No travel is required for this position.

Responsibilities

• Greet visitors and manage visitor check-in procedures
• Answer and direct incoming phone calls using designated phone systems
• Schedule appointments and manage calendars
• Handle and distribute mail and correspondence
• Maintain accurate records and data entry
• Provide customer support and resolve basic inquiries
• Manage office supplies and orders
• Utilize visitor management software for tracking and security

Preferred Qualifications

• 1+ years experience in customer service
• High school diploma or equivalent
• Strong skills in customer service and communication
• Proficiency with Microsoft Office
• Excellent telephone etiquette
• Efficient data entry and multitasking abilities
• Effective time management and problem-solving skills