IT & Infrastructure Lead

About Birg Holdings

Birg Holdings is a venture-building and operating company that creates, acquires, and scales businesses across multiple industries. Rather than operating as a single company, Birg provides shared services, governance, technology, and operational support across its portfolio, enabling each venture to grow on a secure, scalable, and standardized foundation.

Our operating model centralizes critical business functions—including Technology, People & Culture, Finance, Legal, and Operations—while allowing each portfolio company to maintain the autonomy required to execute effectively. This approach enables consistency, operational excellence, and efficient scaling across every business we build.

Technology is one of Birg's core shared services. As our portfolio grows, so does the need for a secure, reliable, and scalable technology environment that supports every venture from day one.

About the Role

We're looking for an experienced IT & Infrastructure Lead to build, own, and continuously evolve Birg's shared technology function.

This isn't a traditional IT support role. You'll be responsible for the technology foundation that enables every Birg company to operate securely and efficiently—from cloud infrastructure and cybersecurity to business systems, access management, disaster recovery, and technology governance.

You'll work across the organization, partnering with People & Culture, Operations, Finance, Legal, Engineering, and our portfolio companies to ensure our technology environment remains secure, scalable, and aligned with the needs of a growing venture portfolio.

If you're passionate about building systems from the ground up, strengthening operational maturity, and creating technology environments that help businesses scale, we'd love to meet you.

What You'll Do

Technology Operations

Lead Birg's day-to-day IT operations and support function.

Own incident management, service requests, and issue resolution.

Monitor system health, availability, and operational performance.

Coordinate with internal teams and external vendors to resolve technical issues.

Maintain operational procedures, documentation, and service standards.

Continuously improve IT processes and service delivery.

Infrastructure & Cloud

Administer and maintain Birg's cloud infrastructure, servers, hosting environments, and shared technology platforms.

Provision, configure, and decommission infrastructure resources.

Manage networking, DNS, VPNs, SSL certificates, firewalls, and core infrastructure services.

Coordinate infrastructure deployments, upgrades, maintenance windows, and change management.

Monitor infrastructure performance, scalability, resilience, and operating costs.

Maintain infrastructure documentation, architecture diagrams, configuration standards, and technology inventories.

Partner with engineering teams and external providers to maintain a secure, resilient, and scalable technology platform.

Cybersecurity & Identity Management

Maintain and strengthen Birg's cybersecurity posture.

Implement and maintain security controls across systems and infrastructure.

Monitor vulnerabilities and coordinate remediation activities.

Deploy security patches and infrastructure hardening initiatives.

Manage endpoint security and device compliance.

Design and maintain role-based access controls (RBAC).

Provision and deprovision user access across business systems.

Conduct recurring access reviews and privileged access audits.

Enforce authentication standards, Multi-Factor Authentication (MFA), and security policies.

Promote cybersecurity awareness across the organization.

Business Systems & Technology Governance

Administer Google Workspace, ClickUp, and other shared business applications.

Manage software licensing, subscriptions, renewals, and user provisioning.

Maintain the organization's SaaS ecosystem and technology inventory.

Configure and maintain system integrations.

Evaluate new technology requests and recommend secure, scalable solutions.

Conduct vendor security and technology assessments.

Review technology architecture before adopting new platforms.

Manage operational relationships with technology vendors.

Maintain technology governance standards and documentation.

AI Governance

Maintain Birg's approved AI tools catalogue.

Evaluate AI platforms for security, privacy, and compliance.

Monitor vendor policy updates and emerging technologies.

Support the responsible adoption of AI across the organization.

Develop guidance for secure and effective AI usage.

Business Continuity & Disaster Recovery

Develop and maintain disaster recovery and backup strategies.

Verify backup integrity and recovery readiness.

Conduct scheduled disaster recovery exercises.

Validate Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

Coordinate technical recovery during major incidents.

Support business continuity planning across Birg's shared technology environment.

Technology Strategy & Continuous Improvement

Maintain Birg'…