German Speaking Support Specialist | Relocate to Sofia, Bulgaria
Mercier Consultancy Group · TELECOMMUTE · Posted Jul 9, 2026
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Are you a German speaker looking for an international customer support career?
We are hiring German - speaking Support Specialists to join our teams in Sofia , Bulgaria.
As a Support Specialist, you will assist German-speaking customers by answering questions, resolving issues, and providing professional service. You will work with international brands and become part of a multicultural team in one of Europe's fastest-growing business locations.
This opportunity is open to candidates already living in Bulgaria or those interested in relocating to Sofia with our support.
Key Responsibilities
Provide support to German-speaking customers through phone, email, and/or chat.
Handle customer questions and requests professionally.
Troubleshoot issues and provide effective solutions.
Maintain accurate customer records.
Follow quality and service guidelines.
Collaborate with colleagues to improve customer experiences.