Spa Front Desk

Spa Front Desk – Luxury Skincare Spa

We are seeking a highly motivated and experienced Front Desk Sales person to join our team. The successful candidate will be responsible for ensuring a welcoming and professional front desk experience for our guests, managing appointments, promoting and selling spa services, and working collaboratively with service providers to ensure that our clients have a seamless experience at Joanna Vargas.

We are looking for a strong sales background and the ability to meet sales targets while providing exceptional customer service. You should be able to multitask, work well under pressure and have excellent problem-solving skills.

What You’ll Do

As the Spa Office Manager, you will be at the center of operations, ensuring the spa runs smoothly while inspiring your team to perform at their best. Key responsibilities include:

Greeting customers in a professional and friendly manner

Maintaining a clean and organized reception area

Providing exceptional customer service and support, including responding to product/service inquiries and resolving issues

Building and maintaining relationships with clients, including regular follow-ups, sending information on new promotions

Managing client appointments and schedules for estheticians

Processing payments, rends, and exchanges using Boulevard

Offering packages to clients based on their needs communicated by the estheticians

Creating a plan with the estheticians for client outreach and sales

Collaborating with service providers and managers to ensure the smooth operation of the business

Identifying and contacting potential returning customers or clients by performing client outreach

Participating in sales meetings and training sessions to improve sales skills and techniques

Meeting or exceeding sales targets and goals set by management

Schedule

40 hours per week within spa operating hours (8:00 AM – 8:00 PM)

One weekend day required

Flexible schedule within a supportive, structured environment

Compensation & Benefits

Salary: $18 - $20 per hour, plus unlimited commission possibilities

401(k), Dental Insurance, Vision Insurance, Life Insurance, STD and LTD Insurance, Employee Discount

#IND2

If you are a motivated leader who wants to build an extraordinary team, refine your craft, and drive excellence, we would love to meet you.

Apply today and take the next step in your spa management career!