Front Desk Receptionist - Medical

We are seeking a professional, organized, and patient-focused Medical Receptionist / Front Desk Associate to join our healthcare team. This role is essential to creating a positive patient experience while supporting the efficient day-to-day operations of our medical office.

Work Schedule: Full days Monday - Thursday and half-day Fridays. No weekends!

The ideal candidate is detail-oriented, compassionate, and able to manage multiple administrative responsibilities in a fast-paced healthcare environment. As the first point of contact for patients, you will play a vital role in delivering exceptional customer service and supporting quality patient care.

Responsibilities

• Welcome patients and visitors in a courteous, compassionate, and professional manner
• Manage a multi-line phone system, including scheduling appointments and routing patient inquiries appropriately
• Verify patient demographics, insurance coverage, and other required information
• Schedule appointments and maintain provider calendars using electronic health record (EHR) systems
• Process incoming referrals, medical correspondence, faxes, and emails
• Coordinate with clinical staff to support smooth patient flow and office efficiency
• Maintain office supply inventory and assist with general administrative duties
• Ensure accurate data entry and maintenance of patient records
• Uphold professionalism, confidentiality, and excellent phone etiquette at all times

QualificationsRequired

• Previous experience in a medical office, clinic, or healthcare setting
• Strong customer service and patient communication skills
• Experience using multi-line phone systems
• Excellent organizational, time-management, and multitasking abilities
• Ability to handle sensitive patient information with discretion and professionalism

Preferred

• Familiarity with EHR systems
• Knowledge of medical terminology and insurance verification processes
• Proficiency with Microsoft Office, Google Workspace, data entry, and typing
• Experience coordinating referrals and medical records

What We're Looking For

The successful candidate will be:

• Compassionate and patient-focused
• Detail-oriented and highly organized
• Dependable and professional
• Comfortable working in a fast-paced medical environment
• Committed to providing outstanding administrative support and patient service

Additional Opportunity: Candidates interested in expanding their responsibilities may also be considered for training or transition into a clinical role as a Medical Assistant, depending on qualifications and practice needs.

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Medical receptionist: 2 years (Preferred)

Ability to Commute:

• Oklahoma City, OK 73170 (Required)

Work Location: In person