Floor Sales Representative

Company Overview:

Office Depot operates a customer-focused retail organization dedicated to delivering high-quality products, services, and solutions. The Sales Floor Specialist role supports in-store success by enhancing customer engagement, maintaining operational standards, and contributing to a collaborative, service-driven retail environment aligned with company values.

Role and Responsibilities:

As a Sales Floor Specialist, you will play a key role in delivering an exceptional in-store experience by actively engaging customers, supporting sales initiatives, and maintaining visual and operational standards. The Sales Floor Specialist combines sales expertise with specialized knowledge in print and technology services while serving as a positive example for team members.

• Engage customers proactively to deliver outstanding service and support sales success as a Sales Floor Specialist
• Identify customer needs and recommend appropriate products and services using company selling strategies
• Maintain awareness of current promotions, loyalty programs, and product features
• Uphold cleanliness, organization, and stocking standards across sales floor and print service areas
• Handle shipments, replenish inventory, and stage merchandise for effective presentation
• Ensure visual merchandising standards are followed, including signage and product displays
• Complete advanced training related to print and technology solutions
• Assist customers with print and technology inquiries by providing knowledgeable support
• Commit to continuous learning, including completing required certifications when applicable
• Follow company policies, safety guidelines, and compliance requirements
• Support loss prevention efforts and collaborate with team members to foster an inclusive workplace culture

Required Skills and Experience:

• High school diploma or equivalent education preferred for the Sales Floor Specialist role
• Previous retail experience beneficial but not required
• Basic computer skills with the ability to adapt to point-of-sale and inventory systems
• Strong communication and interpersonal skills
• Customer-focused mindset with the ability to work effectively in a team environment
• Ability to manage multiple tasks while maintaining accuracy and attention to detail
• Comfort standing, moving, and lifting items throughout the work shift

Preferred Qualifications:

• Interest in developing expertise in print and technology services
• Willingness to support mentoring and collaboration within the store team

Compensation and Benefits:

• Competitive pay rates with incentive-based earning opportunities
• 401(k) retirement savings plan with company contribution options
• Employee discounts on products and services
• Paid training and opportunities for advancement
• Flexible scheduling to support work-life balance
• Access to multiple growth paths across retail, supply chain, and corporate teams

About Office Depot:

Office Depot operates as part of The ODP Corporation, a provider of business solutions through an integrated business-to-business distribution model and omnichannel retail presence. The organization supports professionals and businesses by delivering products, technology, and services while fostering an inclusive and performance-driven workplace.