Receptionist/Administrative Assistant

Job Overview

We are seeking a proactive and detail-oriented Administrative Assistants & Receptionists to join our dynamic team. In this vital role, you will support the daily operations of property management, ensuring seamless communication between tenants, vendors, and property owners. Your energetic approach and strong organizational skills will help maintain high standards of customer service, compliance, and property upkeep. This position offers an exciting opportunity to grow within the real estate industry while making a positive impact on our community.

Duties

• Assist in managing lease or rental agreements, ensuring all documentation is accurate, complete, and compliant with applicable laws such as Fair Housing regulations and Landlord-Tenant Law.
• Support property leasing activities by coordinating showings, processing applications, and upselling available units or amenities to prospective tenants.
• Maintain detailed records using property management software such as Yardi or OneSite, including data entry, filing, and updating tenant information.
• Handle customer service inquiries via phone and email with professionalism and courtesy, addressing concerns related to property maintenance, rent payments, or lease terms.
• Coordinate property maintenance requests and facilities management tasks using CMMS (Computerized Maintenance Management System) to ensure timely repairs and upkeep.
• Assist with legal administrative tasks related to Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit), and other affordable housing initiatives.
• Support conflict management efforts by mediating tenant disputes professionally while adhering to legal guidelines and company policies.
• Contribute to the administration of contracts with vendors and service providers, ensuring compliance with legal standards and quality expectations.

Experience

• Prior experience in property management or real estate administrative roles is highly preferred.
• Familiarity with property management software such as Appfolio or OneSite is essential for efficient record keeping and reporting.
• Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, LIHTC, and lease management processes is required to ensure compliance.
• Demonstrated experience in customer service roles with excellent phone etiquette and conflict resolution skills.
• Background in facilities management or property maintenance coordination is a plus.
• Administrative experience involving data entry, filing, contracts management, and office procedures will support success in this role.
• Strong negotiation skills and the ability to upsell amenities or services contribute to tenant satisfaction and retention.
• Assist residents with packages, questions and misc daily issues.

Join us as an Administrative Assistants & Receptionists if you’re passionate about real estate operations, thrive in fast-paced environments, and are eager to develop your career in property management!

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person