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Dental Front Desk Receptionist

Park Crossing Dentistry · Charlotte, North Carolina · Posted Jun 30, 2026

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Job description:

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Overview ~

Park Crossing Dentistry is seeking a friendly and detail oriented front desk administrator to join our WELL ESTABLISHED PRIVATE practice 3-4 days a week with benefits (no medical). The ideal candidate will be compassionate and kind. We value a person, interested in forming lasting relationships with our patients, making them feel welcome & at ease. They must also be able to answer questions asked related to insurance, finances and basic dental inquires.

Our practice is laid back, FUN and very personalized. We are FLEXIBLE about days off and schedules. Our doctors are HONEST, RESPECTFUL and a pleasure to work with!

Duties ~

  • Greet and check-in patients with a warm and professional demeanor
  • Schedule and confirm appointments via phone, text, and email
  • Answer phone calls and respond to inquiries with excellent customer service
  • Verify insurance overage and process patient paperwork
  • Collect co-pays and balances and enter payments
  • Maintain patient records with accuracy and confidentiality
  • Coordinate with dental assistants and hygienists to manage patient flow

Experience ~

  • Previous experience in a dental office preferred but not required
  • Strong customer service and communication skills
  • Familiarity with dental software (Dentrix) is a plus
  • Must be able to multitask, organize, and be detail oriented
  • Positive attitude, reliability, and team-player mentality

Pay ~

$17-22/hr(based on experience) + PAID Holidays + PAID Vacation + 401K MATCH+ Dental benefits + daily grab bag BONUS+ Birthday + Christmas!!

The Park Crossing Dentistry staff is EXCITED to welcome you to our dental family!

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Pay: $17.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off

Work Location: In person

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