Sales Enablement Manager

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission:

The Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization, reporting directly to the Head of Sales. In this role, you will own the full enablement function for our sales team - bridging the gap between our product and go-to-market teams to drive consistent performance, faster ramp, and improved revenue outcomes.

This is a build-and-own role. You’ll find a strong foundation already in place and the opportunity to take true ownership by developing playbooks, coaching frameworks, and cross-functional alignment programs from the ground up.

This is a hybrid-flexible position, with an expectation to come into the Utah office about 3-4 times per week.

What You’ll Do:

Design and deliver training programs that keep the sales team up to date on product launches, PMM updates, sales methodology, and go-to-market motions

Build, maintain, and roll out sales playbooks that equip AEs and BDRs with the messaging, objection handling, and deal strategies they need to succeed

Act as the primary liaison between Product, PMM, and the Sales team—ensuring new launches are understood and activated quickly in the field

Contribute to key go-to-market initiatives and outbound motions, coordinating enablement strategies that support revenue targets

Establish consistent coaching and performance evaluation frameworks to identify gaps and drive improvement across the team

Leverage outbound tools and CRM systems to surface patterns, coach on best practices, and drive improvements in close rate and ACV

Produce and refine sales collateral and copywriting for outbound sequences and other content that supports the sales cycle

Partner with Solutions Architects on enablement programs relevant to their pre-sales motions

Establish metrics to measure the effectiveness of enablement initiatives and track impact on sales performance and revenue growth

Collaborate with the cross-functional Enablement Managers to share best practices and ensure consistency across go-to-market teams

Who We're Looking For :

3–5 years of experience in a sales enablement role, with a track record of building and rolling out programs independently

SaaS and ecommerce industry experience is preferred

Proficiency in revenue and CRM platforms such as Gong and HubSpot; experience using these tools for coaching, forecasting, and measuring enablement impact

Experience building playbooks, running product launches end-to-end, and partnering closely with PMM and Product teams

Analytical mindset with the ability to leverage data and insights to inform decisions and drive continuous improvement

Experience in establishing KPIs to measure the effectiveness of enablement initiatives

Excellent communication, presentation, and coordination skills

Strategic mindset with the ability to align enablement initiatives with broader organizational objectives

Ability to work autonomously and manage multiple priorities without constant direction

Experience collaborating cross-functionally with product, marketing, and solutions teams

Based in Utah with the ability to work from the office 3–4 days per week

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us:

Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.

Innovative Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem…