Call Center Lead/Dispatcher
COMTRANS OF OREGON, LLC · Portland, Oregon · Posted Jul 1, 2026
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The Call Center Lead is responsible for overseeing, coordinating, and prioritizing all Communications Center activities.
Starting hourly pay for this position will be $23.00.
Assist in the development of and training of personnel to ensure that the contractual obligations of the company are met.
Monitor phone queues and communicate with providers and community partners to resolve service‑related issues.
Accurately complete all shift paperwork, including status and call time reports.
Maintain a current working knowledge of all company policies, protocols, procedures, rules, and regulations.
Phone correspondence and customer service experience.
High School Diploma or equivalent (GED).
Strong personnel management and staff development skills.
Effective time‑management and organizational skills.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
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