Front Desk Receptionist - Lead (Full Time)

Additional Information Job Number 26073219 Job Category Rooms & Guest Services Operations Location 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States, 35203 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Assist staff with expediting problem payments (e.g., Process all payment types such as room charges, cash, checks, debit, or credit. Coordinate with Housekeeping to track readiness of rooms for check-in. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Assist management in training, motivating, and coaching employees; serve as a role model. complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. PREFERRED QUALIFICATIONS Education: High school diploma or G.Related Work Experience: At least 1 year related work experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.