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Administrative Assistant/Receptionist

Owens Physical Therapy Specialists · Grand Rapids, Michigan · Posted Jul 2, 2026

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Owens Physical Therapy Specialists is seeking an administrative assistant for afternoon and evening hours.

We are an independent, family owned outpatient physical therapy clinic that takes pride in seeing patients one-on-one and providing exceptional care.

Day to day duties include:

  • Greeting patients as a first person of contact
  • Scheduling patient appointments and managing the practitioners’ schedules
  • Verifying insurance benefits
  • Answering patient questions regarding billing and insurance
  • Taking patient payments
  • Speaking with doctor offices, case managers, insurance companies, IME companies
  • Maintaining EMR and paper charts
  • Light cleaning

We are looking for candidates with the following experience:

  • Strong communication skills
  • Self motivated
  • Strong computer skills and familiarity with Microsoft Excel and Word
  • Good time management skills and an ability to multitask
  • Timely
  • Attention to detail
  • Ability to work professionally with a diverse group of patients

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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